Dr. Javier Serrano is an experienced leader in customer service, employee development, and project management in higher education, non-profit, retail, and theme park operations. Dr. Serrano has over 13 years of higher education experience, specializing in academic HR operations, particularly academic and faculty affairs. Furthermore, Dr. Serrano has supported executive leaders, faculty, staff, students, school leaders, teachers, parents, community leaders, and external stakeholders in private and public institutions in Southern California.
Dr. Serrano earned his Ph.D. in business administration, specializing in organizational leadership, from Northcentral University. Dr. Serrano received his master’s in management and leadership from Liberty University, a bachelor’s in history from National University, and an associate’s in history from San Diego City College. Dr. Serrano is also a researcher in the subject matters of quiet leadership and classroom management.